FAQ

Every bag of coffee is roasted to order, which ensures it super fresh when it gets to you. In the United States, you will receive your coffee no more than 4-5 days after roasting.

It is very dependent on your brewing style but, on average, you should be able to get up to 62 nine ounce cups with our 12oz bags.

Coffee gift subscriptions don’t renew automatically like our regular plans do. So if, for example, you purchase a 3-month prepaid gift, your gift package will be delivered to your giftee for a duration of three months.

We ship mainly to the US and Canada.

The same day you signed up.

Because our coffee beans are only roasted as orders are received, once the product has been shipped, it is non-refundable since the coffee will not be fresh if we get it back.

Please email us at info@nomadcoffeeclub.com and we'll make sure to get your order fixed!

For coffee gear and accessories, our return policy lasts for 30 days after the shipping date. If 30 days have gone by, unfortunately we can’t offer you a refund or exchange.

Opened and/or used coffee gear cannot be returned.

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.

Return shipping back to us will be paid for by the customer.

Once your return is received and approved, we will process your refund. Please note that the shipping charge is non-refundable. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  Log in to your account go to your subscriptions section for the option to cancel your plan.